Refund and Delivery Policy

This policy covers the PDF files sold on our store page. Everything else on ncertbookspdf.com is free to read.

Delivery

  • Products are digital PDF files. Nothing is shipped by post.
  • Your download link appears on screen right after payment and is also sent to the email address you enter at checkout.
  • The link works for 30 days and up to 10 downloads.

Refunds and cancellations

  • Because the file is delivered instantly, a completed purchase cannot be cancelled.
  • If the download fails, the file does not open, or you were charged twice, email us within 7 days with your payment ID. We will send a working file or refund the full amount.
  • Approved refunds go back to the original payment method within 5 to 7 working days.

Contact

Write to us through the Contact Us page and include your payment ID.